Engagement Manager (Job ID: 2021-2734)

Posted Date 2 weeks ago(9/13/2021 10:50 AM)
Metropolitan Policy Program
Job Function
Job ID
Commensurate with experience


Join one of the most influential, most quoted and most trusted think tanks!

The Brookings Institution is a nonprofit public policy organization based in Washington, DC. Our mission is to conduct in-depth research that leads to new ideas for solving problems facing society at the local, national and global level.


We bring together leading experts in government and academia from all over the world, rooted in open-minded inquiry and representing diverse points of view, who provide the highest quality research, policy recommendations, and analysis. Research topics cover a full range of public policy issues in economics, foreign policy, development, governance and metropolitan policy.


With fair and transparent business practices, clear communication, mutual respect, and a collaborative atmosphere that offers both professional and personal development opportunities, Brookings offers an inclusive and welcoming workplace that values the efforts of all contributors.


The Metropolitan Policy Program at Brookings delivers research and solutions to help metropolitan leaders build an advanced economy that works for all. To learn more, please visit brookings.edu/metro. Follow us on Twitter at twitter.com/brookingsmetro.


Position Location: This position is based in Brookings' Washington, DC office. The person hired for this position must be willing to move to or currently reside in Washington DC, Maryland, or Northern Virginia by their date of hire.  


Operating status: Brookings eligible employees are currently authorized to work remotely but will be moving towards a hybrid plan later this year, which will require working both in the office and remotely. All vaccinated Brookings employees who wish to work from the office can do so. Brookings policies on masks and other pandemic mitigation measures will continue to be informed by DC and CDC guidelines.  


Vaccine Policy: Brookings has made the safety of our staff and our surrounding community a top priority. As part of that commitment, Brookings recently announced that staff on Brookings campus this fall are required to be vaccinated against COVID-19.  Brookings will require all staff and visitors to submit proof of complete vaccination against COVID-19 to be in Brookings buildings. 


As a visitor and/or a new employee at Brookings, you will be required to comply with the vaccination policy. Individuals invited for an in-person job interview or hired as an employee that (i) have a qualifying medical condition that contraindicates a COVID-19 vaccination, or (ii) who object to being vaccinated based on a sincerely held religious belief, may request a reasonable accommodation.     


Ready to contribute to Brookings success?


The Engagement Manager helps advance Brookings Metro’s goals and impact by (1) facilitating processes to gather input and insights from external stakeholders to inform programming and research; (2) leading the development of individual and project work plans for engaging local leaders and facilitating task delivery; (3) partnering with Brookings Metro scholars and staff to develop and execute meetings, workshops, and other private convenings designed to connect key external audiences with our content; (4) serving as a point of contact for our network of metro areas to maintain engagement through proactive outreach and responses to inquiries; and (5) assisting with other projects and duties as assigned. 


Network Engagement & External Relations   (60%)

  • Represents Brookings Metro with diplomacy and authority to key external stakeholders, principally local/regional stakeholders.
  • Partners with colleagues to build and maintain external stakeholder network and audiences for convenings and other engagement opportunities; helps Brookings Metro achieve stronger diversity and inclusion in its external network and audiences, consistent with organization-wide goals.
  • Helps identify and conduct outreach to next generation leaders in cities and finds creative and meaningful ways to engage them.
  • Serves as a primary point of contact for external stakeholders, as appropriate, ensuring timely follow-up to requests for information or action.
  • Facilitates ongoing relationships with external stakeholders, partnering with External Relations Coordinator to ensure proactive, quality touch points on and between major research releases.
  • Develops and deploys, in partnership with scholar teams and/or senior engagement staff, survey instruments, interviews, and/or focus groups designed to gain insights on policy domains and research questions, surface outcomes and impacts resulting from engagement with Brookings Metro, and assess value of engagement; ensures diverse perspectives are sought out and represented.
  • Leads project workplan development and manages the integration of Brookings research and engagement efforts as appropriate, overseeing the flow of information, commitments, and tasks to ensure project milestones are met.
  • Works with Metro’s communications team to capture and integrate stories and lessons learned both internally and for promotion through social media, newsletters, blogs, podcasts, and videos.
  • Maintains understanding of Brookings Metro research projects (existing and proposed).

Meetings & Convenings   (25%)

  • Employs effective methods to design and deliver workshops and other convenings for the purpose of peer learning and co-creation, centers principles of equity, inclusion, and intersectionality in planning and execution.
  • Builds compelling programs and engages appropriate facilitators and speakers to deliver content; prepares briefing memos and talking points.
  • Manages and/or provides logistical support for private convenings.
  • Closes out convenings and leads post-convening debriefs with Metro staff or partners on follow-up recommendations, including communications to attendees, speakers, vendors, and other stakeholders.


Administrative   (15%)

  • Oversees tracking and reporting on activities for funders and internal stakeholders, interactions with external stakeholders, and maintenance of contact and distribution lists.
  • Manages and maintains records of interactions with key external stakeholders in Salesforce, with support from the External Relations Coordinator.
  • Tracks the achievement of non-media impact goals with support from the External Relations Coordinator.
  • Prepares materials for undertaking outreach and strategies for maintaining contact with external stakeholders.



Ready to make an impact? In this role, you will support Brookings values of collegiality, respect, inclusion, diversity and community, and bring the following qualifications:


Education/Experience Requirements:


Bachelor’s degree (preferably in communications, public policy, economics, sociology, or other social science) or an equivalent combination of directly relevant experience and training required. A minimum of four years’ experience in a fast-paced, public sector-oriented office (e.g., government, non-profit, or policy/political organizations) strongly preferred. Experience managing multi-faceted projects and planning, programming, and executing meetings, workshops, and/or other convenings. Proven ability to work effectively with individuals, organizations, and stakeholder groups representing diverse experiences and perspectives; experience liaising with senior-level executives, both internal and external. Must be authorized to work for any employer in the U.S.


Knowledge/Skills Requirements:


Demonstrated interest in and understanding of complex issues in cities and metropolitan areas strongly preferred. Knowledge of effective project management processes and practices; strong organization, interpersonal, and relationship management skills. Understanding of community engagement and facilitation methods that produce inclusive and equitable outcomes. Commitment to learning and collaboration; respect for diverse perspectives and lived experiences, consistent with Brookings Metro’s core values. Passionate about contributing to a more just society that confronts structural racism and inequality. Ability to design a compelling convening program and engage speakers/facilitators to deliver content as appropriate. Aptitude for synthesizing and presenting information compellingly to internal and external audiences, either in collaboration with senior colleagues or independently, both verbally and in writing. Familiarity with Microsoft Office programs (including Teams, Outlook, Excel, Word, and PowerPoint), Zoom or equivalent videoconferencing platform(s), and Salesforce or other CRM, with the capacity to learn new programs and applications. A high degree of initiative and competence to undertake assignments with minimal supervision in a fast-paced environment.


Additional Information:


What can we offer you? Brookings provides a generous benefit package that is comprehensive and includes both traditional benefits and unique offerings.


Brookings requires that all applicants submit a cover letter and resume. Please attach your cover letter and resume as one document when you apply. Please note: if you have applied to more than one Brookings job opening you should add a position-specific cover letter as a separate attachment.


Successful completion of a background investigation is required for employment at Brookings.


Brookings welcomes and celebrates diversity in all its forms.  We welcome applications that reflect a variety of backgrounds based on ideology, race, ethnicity, religion, gender, sexual orientation, gender identity or expression, disability, veteran status, first generation college goers, and other factors protected by law. Brookings is proud to be an equal-opportunity employer that is committed to promoting a diverse and inclusive workplace.







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